PointTech Pros · Service Catalog

The seven things small businesses actually hire us for.

A practical guide to every service we offer — what each one solves, what you get, and what you should expect to get back. No retainers. No jargon. Same person every time.

Section 01 · AI Enablementp. 01

Starts with90-minute audit

Length2–4 weeks

FormatOn-site + remote

AI Enablement · Service 01

Start using AI. Practically. Today.

AI isn't science fiction anymore — it's a set of tools that can save your business real time and real money right now. The problem is most resources talk about AI in the abstract. We don't. We sit down with you and identify exactly where AI can cut your workload.

What you get

AI audit: where are your biggest time drains?
Tool recommendations matched to your workflow
Setup, training, and hands-on guidance
Prompt templates so you get results fast
Ongoing Q&A — we don't disappear

Sample deliverable: prompt library

Your prompt library 12 templates

EMAILReply to inquiry, friendly tone×34

QUOTEDraft estimate from notes×18

RECAPMeeting summary + actions×11

SOCIALWeekly post from photo×7

Section 02 · Workflow Automationp. 02

Starts withWorkflow mapping

Length1–3 week sprint

FormatFixed-scope project

Workflow Automation · Service 02

Stop doing manually what should run itself.

Most small business owners spend hours each week on tasks a computer could handle automatically — appointment reminders, follow-ups, data entry, invoicing. We map your workflow, find the friction, and build the automations that free you up to run your business.

What you get

Workflow mapping session (no tech knowledge needed)
Automation design and implementation
Integrations between your existing tools
Testing and go-live support
Plain-English documentation

Sample deliverable: a real flow

Booking → Reminder → Invoice Live

When · Trigger Customer books online

Then · 24h before SMS + email reminder

Result · Auto-sent Invoice + receipt

Section 03 · Website Design & Modernizationp. 03

Starts withDiscovery + audit

Length4–6 weeks

FormatFixed-fee project

Website Design & Modernization · Service 03

A fast, modern website, built to last.

Your website is the foundation of your digital presence — the one place you fully control, where customers learn what you do and how to reach you. We modernize existing websites as often as we build new ones, so yours loads fast, works on every phone, represents your business accurately, and makes getting in touch effortless. Get the foundation right, and everything else has something solid to stand on.

What you get

New websites & full modernizations
E-commerce & Shopify store setup
Domains, hosting & integrations
Fast, mobile-first performance
A CMS you can update yourself, with analytics
Website maintenance available

Sample deliverable: a new site

Heating & cooling done right. Same-day.

Serving Putnam County since 2012 · Licensed & insured

Section 04 · Online Presencep. 04

Starts withPresence audit

Length2–3 weeks

FormatDone-for-you

Online Presence · Service 04

Get found, trusted, and chosen online.

Customers check Google, Facebook, and your website before they ever call — and whatever they find across those touchpoints is where trust is won or lost. Your reviews, your spot on the map, your social profiles: we keep every one of them accurate, active, and consistent, so the business customers find is the one you want them to see. If you sell online, that extends to how your products show up and sell.

What you get

Google Business Profile setup & optimization
Review strategy — get more, respond well
Social profiles (Facebook, Instagram, LinkedIn)
Business listings & local SEO
Consistent brand across every channel
Shopify merchandising & product organization

Sample deliverable: this week

This week · your presence 4 wins

Google

New 5-star review "Fast, honest, fair." — Maria G.

Replied

"plumber near me" You showed up on page one

Ranked #2

Social

Instagram message Customer asking about hours

Replied

Maps

Directions request Someone's on their way in

Tracked

Section 05 · Business Technologyp. 05

Starts withA conversation

LengthOne-time or ongoing

FormatOn-site or remote

Business Technology · Service 05

The right technology, chosen and set up right.

Most businesses don't need more technology — they need the right technology, working the way it should. We help you choose tools that actually fit, get them set up and talking to each other, and keep improving them as you grow. No jargon, no overselling, no gear you'll never use. As your business grows, we're there to help you improve, expand, and simplify your technology.

What you get

Technology consulting & assessments
Hardware and software purchasing guidance
Device, account, and software setup
Ongoing technology improvements
Direct access for advice, guidance, and support

Typical client requests

This week · on the ground 4 businesses

Mon

Joan · Bistro on Main "Which POS should we switch to?"

Recommended

Tue

Mike · Heritage HVAC "Set up three new field laptops."

Set up

Wed

Eric · Hudson Dental "Get our tools talking to each other."

Integrated

Thu

Sandra · at a Law Firm "Wi-Fi keeps dropping."

Fixed

Section 06 · Systems Integrationp. 06

Starts withStack inventory

LengthUnder a week

FormatFixed-fee project

Systems Integration · Service 06

Build a tech stack that actually works together.

Most businesses end up with a jumble of tools that don't talk to each other — three email apps, two calendar systems, files scattered across Google Drive and a desktop. We untangle it. We set up clean, connected systems that make running your business simpler from day one.

What you get

Professional email setup & migrations (Google Workspace / Microsoft 365)
Cloud storage and file organization
Scheduling, booking, and appointment tools
Team communication and collaboration
CRM and customer tracking basics

Sample deliverable: your stack

Connected stack 6 / 6 live

Connected

Calendar

Synced

Files

Organized

Chat

Live

CRM

42 contacts

Invoicing

Auto-send

Section 07 · Cybersecurityp. 07

Starts withSecurity audit

Length1 week

FormatOne-time + check-ins

Cybersecurity · Service 07

Protect your business before something goes wrong.

Small businesses are the most targeted victims of cybercrime — not because hackers are sophisticated, but because most have zero protection. One breach can cost you thousands of dollars and your reputation. We put simple, effective protections in place that actually work.

What you get

Security audit of your current setup
Password management + two-factor authentication
Email security (phishing, spam, spoofing)
Backup systems so you never lose critical data
Staff awareness — the human side of security

Sample deliverable: hardening report

Security baseline 7 of 8 done

✓

Password manager rolled outMon

✓

2FA on email + bankTue

✓

Email DMARC + SPF setWed

✓

Cloud backups scheduledThu

Staff phishing trainingFri

Pricing · Section 08

Flat fees. No surprises.

We quote every project upfront so you know exactly what you're paying before we start. No hourly billing, no lock-ins — retainers only when a custom engagement calls for one. Three ways to engage:

P01

Free Consultation Start here · No commitment

30 minutes. We listen to your challenges and tell you honestly what we can do — and what's not worth doing. Phone, video, or in-person.

Free / 30 min

P02

Project-Based Work Most engagements · Recommended

Most services are quoted as fixed-price projects. You approve the scope and cost before we begin. One project, one price, one person.

Flat fee / approved upfront

P03

Custom & First of Its Kind New ideas · Priced before you commit

For projects that don't fit into a standard service. We'll spend 90 minutes understanding the challenge, perform up to a week of hands-on analysis, and deliver a written plan with a fixed-price proposal for the next step. The plan is yours to keep, whether you hire us or not. If you move forward, the $495 is credited toward your project.

$495 Credited toward your project

Schedule a Free Consultation → Call (845) 604-4742 // All pricing USD, exclusive of tax

No pressure. No pitch. Just a conversation.

Not sure which one you actually need? Talk to us.

Call or text (845) 604-4742

Schedule Online → hello@pointtechpros.com