Service Directory
Everything PointTech Pros does.
A plain list of every service, with what each one covers. Tap any to expand — or open the full write-up on the services page.
Practical technology for businesses in Carmel and Putnam County, NY. Flat-fee projects, plain English, and the same person every time. Full descriptions, deliverables, and pricing live on the services page →.
AI Enablement
Start using AI to save time and get more done — set up for how your business actually works, with no jargon.
- AI audit — where your biggest time drains are
- Tool recommendations matched to your workflow
- Setup, training, and hands-on guidance
- AI training for employees
- Prompt templates so you get results fast
- Ongoing Q&A — we don't disappear
Workflow Automation
Automate the busywork and handoffs that slow your team down, so people spend time on what matters.
- Workflow mapping (no tech knowledge needed)
- Automation design and implementation
- Integrations between your existing tools
- Testing and go-live support
- Plain-English documentation
Website Design & Modernization
A fast, modern website, built as the foundation of your digital presence.
- New websites & full modernizations
- E-commerce & Shopify store setup
- Domain registration, transfers & DNS configuration
- Hosting & website integrations
- Fast, mobile-first performance
- CMS you can update yourself, with analytics
- Website maintenance available
Online Presence
Get found, trusted, and chosen — on Google, in reviews, on the map, and across social.
- Google Business Profile setup & optimization
- Review strategy — get more, respond well
- Social profiles (Facebook, Instagram, LinkedIn)
- Business listings & local SEO
- Consistent brand across every channel
- Shopify merchandising & product organization
Business Technology
Choose, set up, and improve the technology your business relies on — without wasting money on the wrong tools.
- Technology consulting & assessments
- Hardware and software purchasing guidance
- Device, account, and software setup
- Ongoing technology improvements
- Direct access for advice, guidance, and support
Systems Integration
Build a tech stack that actually works together — email, cloud, scheduling, and more, set up so they talk to each other.
- Email & Microsoft 365 / Google Workspace migrations
- Cloud storage and file organization
- Scheduling, booking, and appointment tools
- Team communication and collaboration
- CRM and customer tracking basics
Cybersecurity
Protect your business from everyday cyber threats with practical security that fits the way you work.
- Security audit of your current setup
- Password management + two-factor authentication
- Email security (phishing, spam, spoofing)
- Backup & recovery planning
- Staff awareness — the human side of security