Everything PointTech Pros does.
A plain list of every service, with what each one covers. Tap any to expand — or open the full write-up on the services page.
Practical technology for businesses in Carmel and Putnam County, NY. Flat-fee projects, plain English, and the same team every time. Full descriptions, deliverables, and pricing live on the services page →.
Your business depends on technology every day. We provide ongoing care and oversight of the systems, devices, cloud services, networks, and vendors that keep it running—helping prevent problems, handle the ones that arise, and make sure your technology continues to support the business as it changes.
- Device and endpoint oversight
- Microsoft 365 / cloud administration
- Network and Wi-Fi oversight
- Updates, patching and maintenance
- Backup oversight
- User and identity administration
- Licensing and vendor coordination
- Technology lifecycle planning
- Ongoing troubleshooting and improvement
Protect your business from everyday cyber threats with practical security that fits the way you work.
- Security audit of your current setup
- Website security hardening
- Email security & authentication (SPF/DKIM/DMARC)
- Phishing & impersonation protection
- Password & access-control audits + two-factor authentication
- Secure document portals
- Backup & recovery planning
- ADA & privacy compliance basics
- Monthly security monitoring
- Staff awareness — the human side of security
Not every technology problem needs another product. We help you understand where you are, identify what actually needs attention, evaluate your options, and build a practical path forward—so technology investments are driven by what creates value for your business.
- Current-state technology assessment
- Needs and opportunity analysis
- Technology roadmap
- Software and vendor evaluation
- Solution selection
- Architecture and implementation planning
- Modernization recommendations
- Budget and priority guidance
- AI and automation opportunity identification
Executive-level technology leadership without the cost of a full-time hire — your on-call strategist for systems, security, and long-term planning.
- Technology roadmap creation
- Vendor & software evaluation
- IT budgeting & planning
- Leadership & team coaching
- Infrastructure planning
- AI adoption roadmap
We implement, replace, connect, and modernize the technology your business operates on—from computers, networks, and cloud platforms to the applications and business systems your team uses every day. The goal isn't more technology. It's technology that fits your business and works the way it should.
- Computers, devices and POS systems
- Networking, Wi-Fi and infrastructure
- Microsoft 365 and Google Workspace
- CRM and business applications
- Scheduling and operational systems
- Cloud platforms
- System migrations
- Systems integration
- APIs, connectors and data synchronization
- Office technology buildouts and upgrades
A fast, modern website, built as the foundation of your digital presence.
- New websites & full modernizations
- E-commerce & Shopify store setup
- Copy rewrite & content refresh
- Technical SEO cleanup
- ADA accessibility fixes
- Domain registration, transfers & DNS configuration
- Hosting, integrations & migration
- Fast, mobile-first performance
- CMS you can update yourself, with analytics
- Monthly update & maintenance plans
Get found, trusted, and chosen — on Google, in reviews, on the map, and across social.
- Google Business Profile setup & optimization
- Review strategy — get more, respond well
- Social profiles (Facebook, Instagram, LinkedIn)
- Business listings & local SEO
- Consistent brand across every channel
- Shopify merchandising & product organization
Automate the busywork and handoffs that slow your team down, so people spend time on what matters.
- Workflow mapping (no tech knowledge needed)
- Automation design and implementation
- Integrations between your existing tools
- Testing and go-live support
- Clear how-it-works guide — no tech-speak
AI can do much more than save a few minutes on routine tasks—but only when it solves the right problem. We help you understand where AI fits, identify opportunities that matter, choose the right tools, and put them into practical use with your team.
- AI audit — where your biggest time drains are
- Tool recommendations matched to your workflow
- Setup, training, and hands-on guidance
- AI training for employees
- Prompt templates so you get results fast
- Ongoing Q&A — we don't disappear
The platforms behind your business are deployed and supported by an approved partner — not improvised. PointTech Pros holds these vendor partnerships directly.
Cloud Solution Provider & AI Cloud Partner
An approved Microsoft Cloud Solution Provider (CSP) and Microsoft AI Cloud Partner, delivering secure Microsoft 365, Azure, and Copilot solutions for businesses.
Shopify Partner
An approved Shopify Partner providing store setup, POS deployment, workflow automation, and ongoing support for ecommerce operations.
1Password MSP Partner
A Managed Service Provider delivering secure credential and identity management through 1Password MSP Edition — strong password security, advanced MFA, and centralized oversight of every credential.
Pax8 MSP Partner
A Pax8 MSP Partner delivering secure cloud services, streamlined licensing, and business-class technology support.
Not sure which one you need?
Let's talk it through.
A free 20-minute consultation. We'll tell you honestly what would help — and what wouldn't.