Insights.

The PointTech Pros insights library. Articles, how-tos and checklists on the technology that runs your business, from websites and automation to AI and cybersecurity.

Articles How-tos Checklists
A person at a laptop with a suspicious email open, holding a phone showing a fake package delivery text Latest · Issue 05

What Is Phishing?

Real Examples and How Not to Fall Victim

By Victoria Bonilla October 12, 2026 5 min read
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Issue 045 min read

Who Holds the Keys?

Your IT provider should have access, not ownership. The accounts every small business owner should control — and how to keep track of them.

By Victoria Bonilla · October 3, 2026
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A hand holding a set of keys with a house keychain over a desk with a laptop, outside a small shop with an Open sign
Issue 036 min read

The Security Gap.

Small businesses made up 96% of ransomware victims in 2026. Attackers aren’t looking for the biggest business, just the easiest one.

By Victoria Bonilla · October 1, 2026
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A small-business storefront at night inside a red targeting crosshair, with a hooded figure at a laptop
Issue 025 min read

Modernize or Fall Behind

Most businesses do not fail because the market changed. They fail because they did not change with it.

By Victoria Bonilla · September 26, 2026
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A smiling shop owner in an apron leans in her storefront doorway beside an Open sign at golden hour
Issue 014 min read

The Real Small-Business Tech Gap

Every small business has a version of the same story. The nephew who built the website years ago. The employee who “knows computers.”

By Victoria Bonilla · September 20, 2026
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A handwritten expense ledger beside a tablet showing a rising business-metrics dashboard
“

You just have to be easier than the next business.

The Security Gap · Issue 03

“

This is how we have always done it.

Modernize or Fall Behind · Issue 02

Coming Soon

Issue 06In the works

Hidden Data Sources

People fear giving AI their data — without realizing they already have.

More guides are on the way.

New issues land regularly — practical, no-jargon help for running your business on technology you actually control.

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Checklists

Who Holds the Keys? Checklist

A 2-page printable worksheet to record who controls your domain, email, devices and more.

Written by

The co-founders of ShipPoint Center & PointTech Pros, building modern shipping, business services & technology for the Hudson Valley.

Victoria Bonilla

Business Strategy & Operations

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Milton Bonilla

First story coming soon

IT & Technology Lead

LinkedIn →
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